Our passion for audio started over 10 years ago, and to this day, it is as intense as it was back then. Over the years, we have gathered an immense amount of knowledge, experience, and equipment.
At first, we made custom cables for our use and friends and family members. The word has gotten out, and soon we found ourselves making custom cables occasionally for those that sought what we
had to offer.
A few years ago, we decided to answer the ever-growing demand and to found Arctic Cables, with the following principles:
1. Top-notch customer service
2. High-quality products and craftsmanship
3. Outstanding price to performance ratio
We act according to those principles for years with great success.
Arctic Cables accumulated thousands of pleased customers that found the best place to buy custom audio cables.
Custom-cable making is our way to make a living, but it is also our greatest passion. We make every custom cable with the most significant attention to detail and the highest degree of craftsmanship.
All of our cables are custom-made through and through. We are collaborating closely with some of the best wire manufacturers in the world. Thanks to this, we can design our custom cables in the best possible way and offer them attractive prices. Thus, most of our customers are repeat customers and trust us to deliver the highest quality products.
One of our most important goals since day one was introducing custom cables to the market, with the highest quality and yet an attractive price.
We wish you happy listening.
The AC team.
ABOUT OUR CUSTOM CABLES:
Our custom-designed O.C.C. pure copper and pure silver wire are produced by the world's best O.C.C. wire manufacturer. Simply put, it's the Ferrari of O.C.C. wires.
However, we keep our pricing at the lowest point of the spectrum, which gives our cables an unparallel price to performance ratio.
There are endless ways to design a custom O.C.C wire; different metals, AWG sizes, amount of strands, Litz types, wire jackets, overall diameter, cryo treatment, enamel coating, etc.
Over the years, we've accumulated countless hours of testing and experimenting with different custom-designed samples. Each of our custom OCC cables took us over a year to create.
We design our custom cables in two stages:
The sound: Having over 30 flagship headphones and IEMs from the best brands on the market, and top-of-the-line equipment, allows us to drive our cables to their maximum potential during the development stage, which is a crucial step to obtain the absolute best sounding sample out of those we've tested.
The Construction: Every new wire we design is thoroughly tested for best flexibility, ergonomics, and that the wire is microphonics and "memory" free.
Our wire insulation is crystal clear and oxidation-free, which gives our cables a stunning presentation.
ON DEALS, PROMOS, AND PERSONAL DISCOUNTS:
We get asked a lot about special discounts, deals on Black Friday, Cyber Monday, etc. Currently, we don't give discounts or offer deals for three main reasons:
WE CAN'T AFFORD THEM:
Working with one of the best OCC wire manufacturers in the business and designing custom OCC cables with essentially no compromises is exceptionally costly. Even a 20% discount is something that we won't be able to afford.
Instead of raising our prices or overcharge shipping costs to afford giving discounts on Black
Friday, we keep our pricing fair and considerably lower than our competitors all year long.
PRESERVING THE VALUE OF OUR CUSTOM CABLES AND YOUR INVESTMENT:
Paying a full retail price on an expensive cable and then seeing its price dropping by 30% on sale is unpleasant and sometimes makes you think you've overpaid. When you decide to sell your cable on the used market, a recent deal dropped its value significantly, forcing you to lower your asking price.
These are only two examples of why we think it's best to avoid deals in this business.
Having fixed retail prices helps us increase our product's market value, and more importantly, protects your investment. With that said, if you're a returning customer, or if you're interested in one of our flagship cables, or if you want to order several custom cables, hit us with an email, and we'll do what we can for you.
A HUGE VOLUME OF ORDERS COMING IN AT ONCE:
Like any other business, we always welcome new orders, of course.
Still, Since all our custom cables are 100% handmade, any order we receive needs to be built from scratch, which is time-consuming work and an entirely different story than grabbing a product from the shelf, packing it up, and ship it out on the same day.
We're already working hard to sustain a reasonable build-time for new orders, doubling or tripling the build-time. Not answering emails for weeks due to an overwhelming amount of orders is not our idea of running our business. We prefer growing at a controlled pace.